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Remote help

Compilator offers remote help, where your computer becomes accessible to Compilator support staff via the Internet.

If you need help, first contact Compilator to receive an errand number .

Start remote help - Click here

To connect, you click the ”Start remote help” button. A small programme will then be downloaded to your computer. Select ”run” in the dialogue box shown [Picture 1]

Picture 1

When you have selected ’run’, this safety warning will appear. To proceed, click Run.

Picture 2

The programme NetOp On Demand Remote Control will now start. To proceed, click Continue.

Picture 3

To proceed and connect to remote help, you now enter your errand number that you have received over the phone from the Compilator support. Then it is time to click Connect.

Picture 4

Did you know...

Payment
Do you have a slip where neither the name nor the customer number is correct? You can do a search for the amount in the ledger to work out who has paid.